The Patient Registration/Scheduling Rep may perform any and/or all of the following duties based on placement within the department. The Registration Representative processes and activates patient registration, performs switchboard duties, directs patients for tests, collects payments for services, processes patient discharges and room transfers, performs census reconciliation and performs other duties as assigned. The Scheduling Associate is responsible for the accurate scheduling and pre-registration of all outpatient diagnostic physician orders.
High School diploma or equivalent required. Typing, computer entry and other clerical skills and experience required. Knowledge of medical terminology. Knowledge of overall patient access/financial service process.